We have noticed a significant increase in enquiries from patients who are having trouble accessing their medical records through Patient Access. This issue stems from the recent switch over to our new clinical system, which unfortunately rendered Patient Access non-functional. To mitigate this inconvenience, we highly recommend utilising either the NHS App or the SystmOnline App for accessing your medical records. These secure and user-friendly apps provide a seamless experience and allow you to view and manage your health information with ease. To learn more about the SystmOnline App, please visit this website: https://tpp-uk.com/products/systmonline/. You can also register for our new Online Services by contacting our surgery. Our helpful staff will guide you through the registration process, ensuring that you regain access to your medical records quickly and efficiently. We apologise for any inconvenience caused by this system switch over, and we appreciate your understanding and patience. Should you have any further questions or need assistance, please do not hesitate to contact us.